Automation & AI Studio · Sydney

Automation and AI systems
that help service businesses run sharper.

We fix the operational gaps that waste time, slow follow-up, and create admin drag, then build practical systems around how your business already works. Lead flow, reminders, admin, reporting, internal process, and client communication.

Practical systems. Clear scope. Built for real use.

OBVS Systems — Live Activity
Live
Lead recovery

Missed calls get an instant reply

Stay warm while you're busy.

Follow-up

Enquiries stop living in five places

One clean flow instead of five scattered inboxes.

Communication

You can finally see what is working

See exactly where revenue is leaking, week by week.

What we build

Flexible engagement, clear scope.

Clarity before code. We map what is worth building before we build anything.

01
Discover
30-minute call. We map where time is going, what is breaking, and what is worth fixing. No pitch. Just diagnosis.
02
Design
You get a clear scope, a flat price, and an honest answer on whether it makes sense. No commitment required.
03
Build
10 days. Flat fee. Full handover. You own it.
Things we build
Missed-call text-back
Lead capture + follow-up
AI document processing
Booking + reminder systems
Custom AI agents
Reporting + admin digests
Review monitoring + response
Quote + proposal automation
Your specific problem →
Sound familiar?

You're running a business.
Admin is eating it.

This is not about chasing trends. It is about reducing admin drag, responding faster, and making the business easier to run.

Without a system
Call missed, no reply sent
Enquiry sits unread for 2 days
Follow-up forgotten
No-show, no reminder sent
No idea what converted
With OBVS
SMS reply in 8 seconds
Auto-acknowledged instantly
Follow-up goes out automatically
Reminder sequence fired
Weekly digest in your inbox
Where jobs get lost
Missed callsThey called. You were busy. They moved on.
Slow first replyFirst to respond wins the job. A 3-day gap is a lost job.
No central systemTexts, calls, forms, emails — none of it tracked.
No-showsNo reminder sent. The slot was wasted.
Zero visibilityHow many leads came in? How many converted? Most can't answer.
What we built

Our first packaged system:
The OBVS Enquiry Engine.

Not a chatbot. Not a subscription. Not a template. A working system built for your business, handed over to you, owned by you.

Five modules. One system.

The Enquiry Engine
in detail: five modules.

These are example starting points, not the whole business. Some clients need one focused build. Others need multiple gaps fixed across lead flow, admin, reporting, and communication.

Module 01
Revenue recovery

Missed Call / SMS Recovery

Instant SMS out within seconds of a missed call. Professional, personal, keeps the lead alive.

  • Fires in seconds, 24/7 including weekends
  • Personalised to your business and trade
Live example — SMS thread
Hey, just called about a bathroom quote
Missed call — 2:14 PM
Hi! This is Jake from Peak Plumbing. Sorry I missed you — I'm on a job. Happy to get you a quote. What suburb and rough scope? I'll call you back tonight.
Sent automatically — 2:14 PM
Sent 8 seconds after missed call
Module 02
Lead management

Enquiry Triage / Follow-Up

Every enquiry gets acknowledged, triaged by urgency, and followed up automatically. Nothing sits unread.

  • Triage by job type, urgency, and location
  • All leads logged in one clean pipeline view
Enquiry pipeline — today
Bathroom reno — Mosman
Hot
Drain blockage — Chatswood
Warm
Hot water system — Manly
Warm
General quote — Surry Hills
Follow-up
Module 03
Retention

Booking Reminder / No-Show Reduction

Multi-step reminders fire before every booking. No-shows drop. You send zero messages manually.

  • SMS + email mix, customised to your bookings
  • Cancellation handling with gap-fill prompts
Reminder sequence — upcoming job
Booking confirmed
Sent immediately — Tue 9:00 AM
48hr reminder
Sent — Wed 8:00 AM
Day-before reminder
Scheduled — Thu 4:00 PM
Morning-of reminder
Scheduled — Fri 7:30 AM
Module 04
Reputation

Review Monitoring / Response Drafting / Summary Digest

New review lands, you get an instant alert and a drafted response. Approve with one click.

  • Works for both 5-star thanks and difficult reviews
  • Weekly rating trend and sentiment digest
New review — draft response ready
★★★★★ Google — 14 min ago

“Jake was punctual, fixed the issue quickly and left everything clean. Would definitely use again.”

Draft response — pending approval
Thanks so much for taking the time to leave a review! Really glad we could sort the issue out quickly — we'll pass on the feedback to Jake. See you next time.
Module 05
Visibility

Admin Summary Digest

Every Monday, a plain-English snapshot of last week lands in your inbox. The numbers that actually run your business.

  • Enquiries, conversions, response time, no-shows
  • Review summary and rating trend
Weekly digest — w/e 30 March
OBVS Weekly Digest Mon 31 Mar
14
Enquiries
9
Booked
4.9
Avg rating
Response timeAvg 43 sec
Conversion rate64%
How we work

A clear process from gap to working system.

We diagnose the problem, design the workflow, and build the system. Straightforward, scoped, and practical.

01

We diagnose the gap

We look at where the business is losing time, dropping leads, or repeating unnecessary work. You leave with clarity, not a sales pitch.

30 minutes · Free · No commitment

02

We design and build

We map the workflow, choose the right setup, then build, connect, and test everything around how your business actually operates.

Focused build or staged rollout

03

Go live and refine

You get a working system, a walkthrough, and a clear next step. Some clients stop at handover. Others keep us around for support and iteration.

You own the build · Ongoing support optional

Why it matters

Sharper systems create more room to operate.

When you are on the job, your system responds for you. Speed, consistency, visibility.

1st
Faster response creates momentum.
Lead handling matters
0%
Less admin and fewer preventable gaps.
Practical systems pay back
0 hrs
More visibility, less guesswork.
Time you get back every single week
Engagement

A fixed-scope setup.
No vague retainers.

Some businesses come to us for one focused workflow. Others need multiple gaps mapped and improved over time.

We scope around the actual operational problem, then recommend the clearest path forward. That might be a one-off build, a staged rollout, or ongoing refinement.

AI and automation, not just workflows
Custom build, no templates
Fixed scope, no lock-in
Sydney-based
You own everything on handover
AB
Amirreza Bandali
Systems, automation & implementation

Leads technical design, workflow implementation, integrations, and the systems architecture behind each build.

SB
Serminaz Bandali
Client strategy, communication & structure

Shapes discovery, client communication, and the structure that turns a messy need into a workable project. Maps the gaps, sets the scope, and makes sure the build reflects reality.

Sydney, Australia · Currently taking pilot clients

Common questions.

How long does the setup take?

Usually around 10 business days from discovery to go-live. We handle the setup and keep you posted as we build.

Do I need to sign a contract or pay monthly?

No lock-in. It is a fixed-scope build with 50% upfront and 50% on go-live. Ongoing support is optional.

What kind of businesses is this built for?

Sydney service businesses that rely on calls, texts, or web enquiries and cannot always reply straight away.

Do I need to install any software?

No. We connect the tools and keep the live system simple to use through email, phone, or a lightweight dashboard.

Can I start with just one or two things?

Absolutely. We always start where the pain is biggest. Whether that is one module from the Enquiry Engine, a standalone AI agent, or a single automation that fixes a specific problem, we scope to what makes the most sense right now. You can always expand later.

Get started

Tell us what is slowing
your business down.

One short call. We map the gaps, tell you what we would build, and give you a clear next step.

No spam. No pitch deck. We reply within one business day.

No pitch deck. No pressure. Just a straight conversation. Sydney-based.